Virtual Assistants
Between 2014 and 2020, I participated in the development of several virtual assistants, including:
- BIA, Bradesco Inteligência Artificial,
- A Voz da Arte no Museu da Pinacoteca, e
- IRIS+ no Museu do Amanhã.
The links below provide selected articles and videos about these projects:
- Inteligência artificial possibilita a interação entre o público e as obras da Pinacoteca de SP. Valor Econômico, 2017.
- Museu high-tech: crianças falam com obras de arte na Pinacoteca de SP. Fantástico, 2017.
- Artificial elligence, Like a Robot, Enhances Museum Experiences. The New York Times, October, 2018.
- Some technical details and challenges of project: The voice of art IBM | Watson, 2017.
- The Voice of Art | With Watson, 2017.
- IRIS+ Part One: Designing + Coding a Museum AI. American Alliance of Museums.
- IRIS+ Part Two: How to Embed a Museum’s Personality and Values in AI.
Scientific articles resulting from this research area include:
- Fabricio Barth, Heloisa Candello, Paulo Cavalin, and Claudio Pinhanez. 2020. Intentions, Meanings, and Whys: Designing Content for Voice-based Conversational Museum Guides. In Proceedings of the 2nd Conference on Conversational User Interfaces (CUI ’20). Association for Computing Machinery, New York, NY, USA, Article 8, 1–8.
- CANDELLO H., BARTH F., CARVALHO E., COTIA R.A.G. (2020) Understanding How Visitors Interact with Voice-Based Conversational Systems. In: Marcus A., Rosenzweig E. (eds) Design, User Experience, and Usability. Design for Contemporary Interactive Environments. HCII 2020. Lecture Notes in Computer Science, vol 12201. Springer.
- CANDELLO, Heloisa; BARTH, Fabricio. Visitor experiences with intelligent voice-based exhibitions. Voice-based Conversational UX Studies and Design. Workshop at the CHI 2018 Conference., 2018.
This research area investigates the development and evaluation of virtual assistants and voice-based conversational interfaces. The work focuses on interaction and content design, user experience, and the application of these technologies in contexts such as banking services and cultural environments.